Tree Service FAQ

We serve Dallas and the entire DFW metroplex, including Mesquite, Garland, Irving, Richardson, Plano, Carrollton, Frisco, and surrounding communities. Not sure if we cover your area? Call us and we'll let you know.

Yes. We are fully licensed and carry $2,000,000 general liability insurance plus workers' compensation coverage. We provide certificates of insurance upon request — just ask.

Yes, all estimates are free and no-obligation. We'll visit your property, assess the tree(s), and provide a clear, written estimate with no hidden fees or pressure.

For estimates, we typically respond same or next business day. For emergencies, we're available 24/7 and dispatch crews immediately — typical response time is 30 minutes to 2 hours.

Yes. We have extensive experience working with insurance companies and adjusters. We provide detailed documentation, photos, and reports to support your claim. We can also advise on what your policy typically covers.

We accept cash, check, all major credit cards, and ACH transfers. Payment is due upon completion of the work unless other arrangements are made in advance.

Cost varies based on tree size, location, condition, and accessibility. Most residential removals range from $500 to $3,000. We provide free estimates with transparent pricing.

Permit requirements vary by city and tree size. We handle all permit applications as part of our service — you don't have to deal with paperwork.

Absolutely. We specialize in safe removals near structures, using rigging systems, cranes, and controlled cuts to ensure no damage to your property.

We offer several options: haul everything away, leave firewood logs on your property, or convert to mulch. We recycle all wood.

We use plywood ground protection and careful equipment placement. Any minor damage is repaired as part of our cleanup. We leave your property cleaner than we found it.

Most mature trees benefit from pruning every 2-3 years. Young trees should be pruned annually for strong structure. Our arborist will recommend a schedule.

Late winter or early spring (dormant season) is ideal for most species. Dead or hazardous branches can be removed any time. Oak pruning should avoid spring to prevent oak wilt.

No. Tree topping is harmful and we never do it. We use crown reduction techniques that maintain tree health and natural shape.

Yes. House clearance pruning is one of our most common services. We remove branches that are touching or overhanging your roof, gutters, or siding.

We grind 6-12 inches below ground level. For construction prep or replanting, we can grind deeper. The remaining root system naturally decomposes over time.

Pricing is based on stump diameter. Most residential stumps range from $150 to $500. We offer discounts for multiple stumps.

Yes. We recommend grinding deeper and removing root material. We can advise on the best approach for replanting.

Typical response is 30 minutes to 2 hours, depending on conditions. We dispatch crews 24/7 and prioritize situations where trees have damaged structures.

Stay away from the tree. If it's on a structure, evacuate if there's structural concern. If power lines are involved, call 911 first. Take photos for insurance.

Most policies cover removal if the tree damaged an insured structure. We provide full documentation for your claim and work with adjusters.

No — call us first. Most policies require you to mitigate further damage. We document everything for your claim.

Yes, we offer a 10% discount for senior citizens on all services. Just mention it when scheduling your free estimate.

For larger projects, we can discuss payment arrangements. Standard payment is due upon completion, but we're flexible — talk to us about your situation.

Our $2,000,000 general liability policy covers property damage and bodily injury. Our workers' compensation covers all employees. Certificates available on request.

No. All estimates are completely free with no obligation. We'll assess your trees, explain options, and provide written pricing — no pressure.

Never. Our estimates are all-inclusive. The price we quote is the price you pay. No fuel surcharges, no disposal fees, no surprise charges.